Cubud Support
Having trouble in your kitchen? We're here to help.
Getting Started
Cubud works across three platforms. Sign in with the same account everywhere and your kitchen stays in sync automatically.
On the Web
The website is the best place to set up your kitchen for the first time. From there you can:
- Add spots — name the places where you keep food (pantry, fridge, freezer, spice rack — whatever you have).
- Store items — type an item name and the spot where it goes, and it's saved.
- Search across everything — find any item across all your spots at once.
- Keep a shopping list — add items as you run out, check them off when you buy them.
- Rearrange and customise — drag spots into the order you prefer, and pick an emoji for each one.
On Your Phone
The mobile app is designed for speed — especially when you're at the shops or unpacking groceries.
- Voice entry — hold the microphone button and say what you've bought. Cubud adds it to the right spot.
- Quick text entry — type an item name and tap Add.
- Swipe actions — swipe right to remove something, swipe left to move it to a different spot.
- Shopping list — swipe right on a shopping list item to mark it as bought.
- Expiry estimates — tap "Expiring Soon" to sort items by how long they'll last.
With Alexa
The voice skill is for hands-free use while you're cooking or putting groceries away. All commands start with "Alexa, ask my cupboard..."
- Add something: "Alexa, ask my cupboard to add milk to the fridge."
- Check a spot: "Alexa, ask my cupboard what's in the pantry."
- Find something: "Alexa, ask my cupboard where the paprika is."
- Use something up: "Alexa, ask my cupboard to use the eggs from the fridge." (Cubud will offer to add it to your shopping list.)
- Move something: "Alexa, ask my cupboard to move the chicken from the fridge to the freezer."
- Storage advice: "Alexa, ask my cupboard where to store avocados."
- Substitutes: "Alexa, ask my cupboard what can I use instead of eggs."
To set up Alexa, open the Alexa app on your phone, find the Cubud skill, and connect your account.
Troubleshooting
Things aren't syncing
Check your internet connection. On the mobile app, pull down on the "My Kitchen" screen to force a refresh. On the web, click "Check Again" in the Your Locations section.
Alexa isn't recognizing items
Make sure you're using the full invocation: "Alexa, ask my cupboard to add..." — not just "Alexa, add milk." Cubud is a custom skill and needs the invocation phrase.
Can't sign in on a different device
Make sure you're using the same email address and the same sign-in method everywhere — whether that's your Google account, your GitHub account, or your email and password.
Contact Us
We are a small, autonomous team. For specific issues or feedback, you can reach us at:
support [at] cubud [dot] com
(Please replace the [at] and [dot] to help us avoid automated spam.)
Feedback & Contributions
Cubud is built on public data and community contributions — every food page can be questioned and corrected. We also build and release open-source tooling: the ƿen editor is free for anyone to use.